![]() ![]() I'm wondering if he just didn't have an answer and so he made something up to get me off the phone. He didn't really have a good explanation, or one at all, just that was what he was told.Īfter I hung up, I'm thinking if there is any legitimacy to that at all why wouldn't they have the information readily available to the customer service representatives along with an explanation. When he finally came back on he said that the ACCN won't be available in our zip code (29673) until September 10th. ![]() Enjoy convenient access to trending TV shows & new movies in one place. Looking for Spectrum Silver Package 150+ channels with FREE HD Channels include ESPN, Discovery, CNN, Lifetime, TLC, HGTV, MTV and more Stream your favorite. 160+ live channels including all of TV Select Signature, plus Regional Sports Networks and access to their apps. So he said he was sending a "refreshing" signal from his end. For sports-crazy American homes TV Select Plus keeps you in the game. ![]() He proceeded to have us again try and reboot our 5 cable boxes, which didn't do anything. Spectrum Originals On Demand 2023 Charter Communications. He didn't act like he was aware of there being any problems with customers getting the ACCN here in the Greenville Spartanburg area. Cable TV - Silver Package Free HD and 175+ Channels Free On Demand Streaming. No such luck, so we waited forever to speak with a customer service representative again. I got back yesterday and nothing had changed-I'd hoped Charter would have recognized the problem with us "legacy" customers and fixed it. Like spectrum silver-colored channel lineup includes over 45+ popular channels, plus fresh free like free HD plus DVR service. The customer service agent said for me to unplug my boxes for 15 seconds and let them reset.so that the boxes will recognize what package I have. I get the channels in the Silver package as far as I can tell from the lineup, but that shouldn't matter because on their website it's showing ACCN is on all three: the select, silver and gold. I looked at my bill and it indicates I pay for the Charter Spectrum Select package and an additional Digital Tier 1 package. I called customer service and was told I was a "legacy" customer that started with Time Warner. Last Thursday, the 22nd, I turned on the ACCN (channel 341) and got either the "Unauthorized" screen or the "This channel will be available shortly with reference codes that changed" screen depending upon which TV/cable box I looked at. ![]()
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